MUMBAI: Sachin Shetty purchased 3 tickets in the second one week of June for a Mumbai-Mangalore nonstop flight for July 5. Four days earlier than departure, the low price provider instructed him the flight used to be cancelled and his cash have been moved to a credit score shell.
He later learnt that Mangalore isn’t hooked up to Mumbai by way of direct flights now, so why did the airline promote him the price ticket? Businessman Brijesh Sutaria on May 30 booked a Mumbai-Delhi flight price ticket for June 7. The subsequent day, the airline instructed him his flight used to be cancelled and his Rs 4,200 had long gone right into a credit score shell for later use.
Flight cancellations because of new restrictions by way of a state, like one not too long ago by way of West Bengal executive, are comprehensible. But up to now few weeks, passengers like Shetty and Sutaria discovered they have been offered tickets for flights now not scheduled in any respect or have been more likely to be cancelled later because of low call for.
“The day after I booked the ticket, I got a message from the airline that the flight had been cancelled due to operational reasons,” said Sutaria. “Are airlines offering tickets on non-existent flights? They could be collecting public money, putting it in a credit shell for 730 days with no interest,” Sutaria alleged.
He believes he was sold the ticket for a Mumbai-Delhi flight that was not scheduled at all. Shetty was sold a ticket on a non-existent Mumbai-Mangalore flight. “The airline message did not mention why the flight was cancelled. It gave an option to reschedule, but I could not find a flight on any other day, so the money went into credit shell.”
An aviation supply mentioned, “There are no non-stop flights now from Mumbai to cities like Chennai, Trivandrum, Mangalore and Panjim, so it is surprising tickets were sold on non-existent routes.”

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